Privacy Policy

At Cult Salon, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book an appointment, contact us, or otherwise interact with our business.

Information We Collect

Depending on how you interact with Cult Salon, we may collect information including:

Your name

Phone number

Email address

Appointment and booking information

Services you request or receive

Information you voluntarily provide through forms, messages, or other communications

Payment information submitted through our secure booking and payment systems

Information collected automatically when you visit our website, such as browser type, device information, IP address, and website usage information

We collect information that is reasonably necessary to provide our services, manage appointments, communicate with clients, process payments, and operate our business.

How We Use Your Information

Cult Salon may use your information to:

Schedule and manage appointments

Send appointment confirmations, reminders, cancellations, and other service-related communications

Respond to questions and client inquiries

Provide and improve our services

Process payments

Maintain client records

Communicate with you about your appointments and our services

Send promotional or marketing communications when you have provided the appropriate consent

Maintain the security and functionality of our website and business

Text Messaging and SMS Communications

If you provide your phone number and consent to receive text messages from Cult Salon, you may receive appointment-related communications, responses to your messages, and, where separately permitted, promotional or marketing messages.

Message and data rates may apply. Message frequency may vary. Reply HELP for more information. Reply STOP or UNSUBSCRIBE to opt out of text messages at any time.

Your consent to receive text messages is not a condition of purchasing goods or services from Cult Salon.

Information Sharing

Cult Salon does not sell, rent, or share your personal information or mobile phone information with third parties or affiliates for their own marketing or promotional purposes.

We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you. These providers may include:

Appointment scheduling and booking platforms

Payment processors

Website hosting providers

Communication and messaging providers

Technology providers that assist us with operating our business

These service providers may access information only as reasonably necessary to provide services to Cult Salon, process transactions, facilitate communications, or otherwise support our business operations.

Mobile information and SMS opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Payment Information

When booking an appointment online, you may be required to provide a valid credit or debit card to secure your appointment. You enter your payment information directly through our secure online booking system.

A payment card may be securely kept on file in your client profile when you authorize it. A card on file may be used for authorized appointment-related charges, including applicable deposits, late cancellation fees, no-show fees, or other charges in accordance with Cult Salon’s policies.

Cookies and Website Technologies

Our website and third-party services used on our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website traffic, improve our website, and provide a better user experience.

Information collected through these technologies may include information about your device, browser, pages visited, and interactions with our website.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms, booking services, payment providers, or other businesses.

Cult Salon is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you use.

Protecting Your Information

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Your Privacy Choices

You may contact Cult Salon with questions regarding the personal information we maintain about you or how your information is used.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in an email or by replying STOP or UNSUBSCRIBE to a text message.

You may also contact us regarding your client information or payment information stored through our booking system.

Changes to This Privacy Policy

Cult Salon may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable requirements.